Terms of service
Terms of service
The simple rules for shopping with RoyalSnug.
Orders
When you place an order you will receive a confirmation email. We may cancel an order that fails a fraud check or cannot be fulfilled, and you will be refunded in full.
Pricing and currency
Prices are shown in your local currency and charged in the currency shown at checkout. Bundle savings are applied automatically at checkout.
Product use
Use the robe with a compatible USB power bank and follow the care instructions. Disconnect all power parts before washing. Stop using the robe if the controller or wiring looks damaged.
Shipping, returns and exchanges
Delivery times and our return and exchange terms are explained on our Shipping and Returns pages, which form part of these terms.
Liability
To the extent allowed by law, our liability for any order is limited to the amount you paid for it.
Changes
We may update these terms from time to time. The version on this page applies to orders placed after it is published.